Billing Challenges for Multi-Site Operators
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Brian
I am struggling each month concerning the way the billing is done. I am charged a total for 8 locations, yet the billing area of Jolt shows 8 separate invoices. This is not convenient for me to submit to our office to support my credit card statement. One invoice matching the total on the credit card statement showing the locations that are covered under that bill would be a huge improvement.
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CJ
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Brian and others, in addition to what Michael posted on November 15th of last year, today we've released additional changes to invoices. Especially those with multiple locations, the experience and breakdown of line items will be even more clear. Thank you for your patience and if there is any additional feedback, please let us know. Many thanks!
Michael
Hi Brian,
I believe this is taken care of with our new Billing system. You should start receiving cleaner invoices starting this month. Please let us know if that is not the case! Thank you
Michael
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Danny
Hi Brian, thank you for your feedback. One followup question:
Does your Jolt Account have a total of 8 locations? Or are you only responsible for 8 locations of a greater total?
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Brian
Danny:
We operate 8 locations and I am responsible for all of those locations.
Thanks,
Brian