- This version of the app should make a noticeable improvement in the response times on Android devices when completing photo items on Lists.

- The and modules now have their own icon on the app menu. This will make navigation between them easier for users who have multiple modules. Tapping on the module now takes you to like it used to. Tapping on the module takes. you to . Tapping on the module takes you to . You can tap the back arrow on any of these modules to navigate to additional folders for each type of list.

- If you change the work order filters on the , they will now remain in place until you change them again. Your selection will persist when you close the app or change locations. The filter selection will be saved for each user.

- The app will now make work orders when the device is offline. The benefit to this is that you can work without Internet service and when you create a work order it will be automatically selected for you on the app. When the device gets back online, the app will sync and a work order number will be assigned.

- A new search icon has been added to the Work Orders screen that lets you search for work orders using a text string. The search looks for the string in any of the following places:

- You can now put a item on a work order template. This could be used to track technician time during repairs. The stopwatch item for work orders behaves the same way it does on Lists when using the app.

On the web page, an active stopwatch will display “Timer running” in the grid. You can end the stopwatch from the by clicking into the cell and entering a time. Time should be entered as decimals, eg., 1 hour and 15 minutes should be entered as 1.25 and it will display in hours and minutes.

- A new report to help manage work orders is now available. See the article Work Order Report for more information.

- You can now see a list of work orders that were completed on an asset. This will help in viewing when an asset has been worked on in the past. To see the asset repair history, take the following steps:

- You can now add assets at the content group level. The main purpose of this feature is to support location sites in Jolt’s upcoming Audits application. You can also use content group assets for scenarios where you have equipment that is shared between locations and you don’t want the asset to belong to a location. To add a content group asset, take the following steps:

The page has a new column for for assets that are owned by the content group so you can who the owner is.

- you can now deactivate work order and asset templates that are no longer being used. Keep in mind, if you deactivate a template, it will automatically deactivate a work orders or assets that were created using that template. A button was added to the template list page. You can click on it to deactivate the template. A button to toggle between “” and “” templates were added to the page to make it easy to view them. When you are on the view, you can use the button to reactivate an inactive template.

- When another user mentions you in a work orders post, you can receive notifications via email, text, or SMS. To change which notifications you receive, take the following steps:

The defaults for these notifications can be set on the and pages. The defaults apply to all new users. Once someone deviates their preference from the company defaults, it will remain overridden until they change it.

- Multiple small enhancements were made to the Work Orders page to make it easier to work with the data:

Changes made to columns apply to all users and remain in effect until they are changed again.

Reporting for open and closed work orders.

A report on open and closed work orders that lets you filter and group your work order data to assist in managing work orders.

This report is designed to help maintenance managers get a handle on how long open work orders are in progress and how long it takes to close work orders by work order type.

To see the report, log onto the and navigate to .

- Use the filters at the top to select a date range, work order type, status (open/closed), and locations.

- The number and percentage of selected work orders appears in the legend. The legend is scrollable if there are more than 4 work order types.

- Use the dropdown to select one of 4 different types of groupings.

The columns on the data table are defined as follows:

- A count of all of the work orders created in the selected filters.

- Of the work orders that were created in the selected filters, how many are still open.

- The average age of the open work orders

- Of the work orders created in the selected filters, how many are now closed.

- The average amount of time it took to close the work orders that are closed.

People who don’t have the app can create a work order by scanning a QR code.

New option to create a simple work order by scanning a QR code.

Some businesses want people to report issues even when they aren’t regular Jolt users.

One use case is a business who wants customers to be able to report issues with the public restrooms.

If you have a work order type that you want anyone to be able to submit issues for, take the following steps:

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If using Products in Jolt to populate label information, you can now set a label to select the product at print time. This lets you print the same products and decide which template or layout you want to use at print time. You can create a label and assign it to template A but set the product to “Determine at Print time.” You can repeat the same step for Template B. Then, at print time the user can select a label for either Template A or Template B and it will then let them select a product so that they can print any product across either template. This is very helpful when you have a dynamic need for printing labels for products using different layouts that aren’t known in advance and must be decided on at print time.

- When selecting filters on the , you can now select checkboxes without dismissing the keyboard. This saves time and taps.

- People who don’t have the app can create a work order by scanning a QR code. Read this Canny article for more information.

- The work order grid now has filter capabilities on checkbox items. Click the filter button on the column heading and select Checked or Unchecked to filter the list by the characters you type.

- The work order grid now has filtering on text type columns such as short entry for free entry items. You can click the Filter button in the column header, type in a little text and press Enter to filter the list by the characters you typed.

- You can customize the column headings on the grid. When you hover over a column heading, you will see the Pencil icon. Click on it to rename the column heading. Changes you make here are universal for all users.

- The photo carousel now has an option to remove a photo from the work orders grid.

- The probe is now supported in . This new probe has a K-type adapter that supports many different kinds of probe tips. It connects with using BlueTooth automatically without any configuration.

- You can now see how many work orders are open along with how many are showing in your filtered view. This helps you know if you should expand your filters to see other work orders.

- The filter buttons turn blue when the filter is turned on and limiting the number of open work orders you can see. This is helpful for knowing that your filters could be hiding a work order that you’re looking for.

- You can now filter by multiple columns on the page. Click the icon on any column header that supports it to filter the page by selections in that column. This works for the following column types:

To unfilter the page, you can either click on the filter button and uncheck the items, or click the button at the top.

To sort the page, click on the column name to sort in ascending sequence. Click a second time to switch to descending, and a third time to go back to the default sort.

- You can now print a PDF of a work order by. Click on the work order number to open the side sheet and click the More Options button at the top and select Print work order.

Your browser print dialogue box opens and you can select a printer or saved the printout as a PDF. The printout includes your company logo, location name, and the person who printed it with the date/time printed.

- You can now email a work order from the Work Orders page. To email a work order, the template it was created from must allow work orders to be emailed. See the support article Creating Work Order Templates for information on how to set that. To email a work order, take the following steps:

- Your can now set up a notification for when a work order changes status. This feature also allows you to set a notification on any multiple choice or yes/no item on a work order. See the support article Work Order Notifications for more information on how this works.

Rice Lake

- A new checkbox has been added to the modal that displays when you add a entry to a list item. The “” checkbox can be unchecked if you just want to make a comment on an item without creating a entry. This feature is in BETA and is scheduled to be available to everyone on 02/25/25.

To learn more about , take the Work Orders Interest Survey.

- A new tab has been added to the module in the app that shows your open work orders for all locations that you have access to. For the best user experience, you should be connected to in . (See Single User vs Multiple User Device Modes in Jolt for more information.)

See the Multi-location Home Screen for Work Orders article to learn more about this feature.

- You can now @mention other users in a work order post or comment. When you are writing a post or comment, you can type the @ sign to see a list of users with permissions to the work order location and work order type. In the near future, you can optionally send notifications to users that are mentioned to draw them into the conversation about resolving the issue.

- You can now set multiple choice items to be your status and priority for a work order and filter by those on the app. See the Customize Work Order Status & Priority article to learn more about this feature.

- You can now email a PDF copy of a work order from the app. To email a work order, the template it was created from must allow work orders to be emailed. See the support article Creating Work Order Templates for information on how to set that. To email a work order, take the following steps:

After the email is sent, a record of who sent the email and when along with the recipients appears in the email history section.

While you can queue up an email to send when the device is off line, the email will not go out until the device gets connected to the internet.

The email goes out and contains the email address of the sender, the location name, address, and phone number. Attached to the email is a PDF of the work order showing all of the items and any results and/or pictures that are on the work order.

View all work orders assigned to you from any location on one screen.

A new tab in the Home Screen on app version 6.0.4 lets authorized users see work orders from any location they have access to.

Maintenance crews typically service multiple locations and need to see available work from all of them to plan out their day.

To access the multi-location from the app, tap on the button on the menu and tap on the tab. that this user experience is designed to work best when you are connected to in . (See Single User vs Multiple User Device Modes in Jolt for more information on connecting your device in personal mode.)

You can by

>>>>>>>See the support article for more information on how to assign status and priority.

Use the filters to select which set of work orders you want to look at.

The work order cards show the following information:

When you tap on one of the cards, you are taken to that work order. If the work order is in a location other than the one you are connected to, the app will first switch locations. In the initial release (version 5.45.0), the app will not track the work order to the new location and you'll have to find it in the list and select it to work on it. In a future version of the app, tapping the work order card will land you on the work order in the new location.