No way to update payment methods | Voters

No way to update payment methods

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Tad

There is no way to change the way you pay for your subscription online. Just spent 16 minutes talking to a rep on the phone, mostly on hold. Waiting for an email link to change a credit card number.

Does that seem ridiculous to anyone else besides me?

April 4, 2023

Sarah

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Hello, 
Thank you for your feedback. Please see the post with information on how to update payment methods. If this does not meet your needs, please create a new post with that information. 
Thanks, 
Sarah

Sarah

Hi Tad, 
Thank you for your question. We recently added a new section on the Jolt web portal to access invoices, orders, and payment methods. You can add and turn off payment methods from the Payment Methods tab. 
While logged into the Jolt web portal, navigate to Settings > Invoices > select the Payment Methods tab on the top left.
Please let me know if you want to review this together or have any questions. 
Cheers, 
Sarah
*You must be a Company Admin to see and access the Invoice section.