People who don’t have the
Jolt
app can create a work order by scanning a QR code.What is it?
New option to create a simple work order by scanning a QR code.
Why does it matter?
Some businesses want people to report issues even when they aren’t regular Jolt users.
How does it work?
One use case is a business who wants customers to be able to report issues with the public restrooms.
If you have a work order type that you want anyone to be able to submit issues for, take the following steps:
Print the QR Code
- On the Web Portal, navigate toLists | Work Ordersand click on theTemplatestab.
- Select the work order template you want to use.
- Click on the Settingstab and scroll down.
- Select the location you want to print a QR code for and click the Printbutton.
- Note that if you select multiple locations, you will get a page with a QR code for each location when it prints.
- Click Printto open the browser print dialogue and print the QR code.
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Scan the QR Code
- Post the printed QR code in a physical location where the people you want to make work orders will see it.
- Use any smartphone or mobile device with a camera to scan the QR code.
- Tap the link that appears on the camera to open the Work Orderspage for that location.
Submit the work order
- Type in the issue
- The issue becomes the summary in the work order when it is created
- Tap the Submitbutton
Revoke the QR code
- Jolt has implemented some guardrails against the QR code being abused.
- If you no longer want a QR code to allow work orders to be created, take the following steps:
- On the Web Portal, navigate toLists | Work Ordersand click on theTemplatestab.
- Select the work order template you want to use.
- Click on the Settingstab and scroll down.
- Select the location you want to revoke the QR code for
- Click the Revoke QR Codebutton