Bring back the Old Schedule Builder!!!!!
complete
K
Kristin
I have two shops with staff who work at both throughout the week. I can not see what I have scheduled them for in Shop A when I'm in Shop B view. Therefore, I am scheduling them for Shop A when I already have them scheduled for Shop B. I used to be able to see if faint in the background and I can't anymore. This is just one of several issues. I would seriously pay extra to keep to Old Schedule Builder as a option. I hate the New Builder.
Michael
complete
Hi Kristin,
We have tested this thoroughly and confirm that shifts from other locations should now always be showing. Please let us know if there are any additional issues!
Michael
Thank you Kristin,
We should have a fix for the missing shifts at the other location for you very soon. In the meantime I will grant you access to the old schedule builder but we unfortunately can't work on the old one anymore as the foundation is too outdated. So this will be temporary as we work together to resolve all your issues and make sure the new one becomes an even better experience for you than the old one.
K
Kristin
Michael: Thank you so much! I truly appreciate your help.
G
Gary
I agree. Old schedule builder was an outstanding piece of software. New one, not so much.
Michael
in progress
Michael
under review
Hi Kristin,
I'm sorry to hear you are having a poor experience. We are actively working on resolving the issue you described and it should be fixed here very soon.
Thank you for your feedback. We are fully committed to making sure that the new schedule builder provides a better experience than the old one before we remove the old one. Can you help clarify the other issues you referenced so we can make sure to get them resolved?
K
Kristin
Michael: We have two shops and I can only see certain roles (i.e. team member show but not shift leads) in the background if they are scheduled for the other shop. This has caused me to double schedule shift leads for both shops at the same time.
Another issue, is that it's super spread out. On my laptop I'm having to constantly scroll up and down to see all of our employees in one view.
The graph on the bottom has changed (with how many people are working in a given hour), not a fan. I'm so sorry, I am trying. We love Jolt so much and I hate complaining because there are so many great features but this one is making scheduling very difficult for our two shops
Michael
Kristin: Hi Kristin, the missing shifts issue should be resolved now. Any chance you can confirm?
For the super spread out issue is it due to seeing all the shifts in the Group By Role Then Person view? Or are you having issues in other views as well? Any further details would be really helpful.
As for the graphs at the bottom issue, they should function exactly the same. Do you have any more details on what you are seeing that is different? Is it just the styling of it? Thanks for helping us understand