Schedule on Jolt app vs emailed | Voters

Schedule on Jolt app vs emailed

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Apryl

The Jolt app is showing the correct schedule that I post, but when the schedule gets emailed to the employees, they are getting shown different shifts/different times/different days they are suppose to work. It's extremely confusing because most of them rely on the emailed version of the schedule.

May 9, 2023

Michael

Hi Apryl,

Thank you for escalating this. Can you send an example with details about exactly which shifts are missing? That will be extremely helpful in investigating this issue.

Apryl

Michael: Here is an example from 4/26. The emailed schedule shows Carly Johnson was scheduled to work, but Jolt app/scheduler did NOT show her working. Obviously what we put on the scheduler is what we expect to show for the employees.

Michael

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Apryl

Carly Johnson is scheduled Wednesday 5/17. The app shows Logan working. The email schedule shows Carly working. Why does this keep happening :(

Apryl

Once they told me this, I had to go back into Jolt and delete the shifts and then add the shifts again for it to be correct. Not sure why this bug keeps happening.

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