Work Orders

I need to be able to export a report of work order data to measure our ability to assign work orders as well as time to closure. mike@theflyingpickle.com

We've had it happen a couple of times where newer staff are filling out workorders and they accidentally close the workorders when submitting them. It would be nice if there was a way where our company admins could go in and re-open the workorders if needed in those types of situations.

It would be great to either have the ability to create scheduled work orders tied to specific assets (especially for preventative maintenance), or the option to attach assets to existing task lists. Either approach would help streamline maintenance tracking and improve asset management.

We should be able to allow access to complete the work order by any employee, but limit the viewing to only HR and Payroll (for confidential info, like pay rate changes). Why is this not a feature?

Would like to see the ability to add a photo, location, etc when opening a Work Order without having the access to the Work Order/List it generates. Currently only able to include a summary and the user needs access to the actual Work Order to provide any additional information, which also allows them to touch sections of the Work Order we only want our Maintenance Team to access.

Would like notification options for Work Orders that have been opened for "x" # of days, and/or in the same status for "x" # of days. i.e. Notify "Maintenance Technician" role if in "Waiting on Parts" status for "30" days.

It would be helpful to have an explicit "Save" or "Update" button when editing or creating a work order. Currently, the only visible options are the "Close Work Order" button and the back arrow, which can be confusing. The back arrow doesn’t clearly indicate that changes will be saved, and in most cases, employees end up selecting "Close Work Order" thinking it’s the way to save which results in the work order being closed prematurely and needing to be recreated.

It would be very useful to have the ability to attach procedures or troubleshooting steps directly to assets, similar to how you can currently attach a file to an item within a list. This way, when a work order is created for a specific asset, the relevant maintenance procedures, how-to guides, or troubleshooting instructions are automatically included and easily accessible.

We need the ability to attach various file types such as quotes, contracts, leases, PDFs, and other documents to both assets and work orders. Currently, the system only allows photo attachments, which limits our ability to keep all relevant documentation in one place for reference and compliance.

Can we please remove the expiration time on work orders